Contracting for Public Services
By Carsten Greve
Published August 23rd 2007 by Routledge – 210 pages
Description
Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation.
These include:
- policy for contracting
- strategic purchasing
- understanding markets
- communicating the contracting decision
- designing and drafting the contract
- the role of the consumer
- the regulation of service provision
Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new theoretical ‘contract management model’ and a ‘mature contract model', and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers.
Contents
Part 1: Introduction 1. Introduction: The Contractual Age in Public Service Delivery 2. Managing Contracts: A Conceptual Model Part 2: Organising for Contracting 3. Contract Management Capacity 4. Using Information Technology in Contract Management 5. Training and Educating Contract Managers Part 3: Contracting and Public Service Delivery Systems 6. Private Providers of Public Services 7. Public-Private Partnerships Part 4: Conclusions 8. Holding Contractors Accountable: The Regulatory Context 9. Conclusions: Contracting for Public Services
Related Subjects
Name: Contracting for Public Services (Paperback) – Routledge
Description: By Carsten Greve. Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its...
Categories: Public Management, Public Administration & Management
