Voice and Involvement at Work
Experience with Non-Union Representation
Edited by Paul Gollan, Bruce Kaufman, Daphne Taras, Adrian Wilkinson
Routledge – 2014 – 224 pages
Nonunion employee representation (NER) has become a much discussed topic in the last decade in the fields of human resource management, employment relations, and employment/labor law. Two reasons account for this. The first is the long-term and cumulatively substantial decline in trade union membership and density in most countries – for many decades the traditional form of worker representation – and, hence, a burgeoning interest among practitioners, policy-makers, and academics in discovering and evaluating alternative forms of worker representation, particularly in non-union settings. The second important motive is the increasing emphasis companies are giving to enhanced methods of employee involvement, participation and voice, particularly when embedded in what is now popularly called a "high performance work system" model of employment. This book examines the purpose, structure, and performance of various types of employee representation bodies created by companies in non-union settings to promote collective forums for voice and involvement at the workplace.
This unique volume presents the first longitudinal evidence on the performance, success, and failure of NER plans over an extended time period. It examines the long-run track record of NER – a critical issue because one of the major criticisms of NER plans is that they quickly "flame-out." Consisting of twelve detailed, in-depth case studies of actual NER plans in operation, Voice and Involvement at Work captures an unequalled international and comparative perspective through a wide cross-section of different NER forms.
1. Introduction Paul Gollan, Bruce Kaufman, Daphne Taras, and Adrian Wilkinson 2. Overview: NER in Australia Paul Gollan and Adrian Wilkinson 3. Suncorp Paul Gollan 4. Cochlear Paul Golan 5. Overview: NER in Britain Paul Gollan and Adrian Wilkinson 6. BritCo Jimmy Donaghey, Tony Dundon, and Niall Cullinane 7. WebBank Stewart Johnstone and Adrian Wilkinson 8. Eurotunnel Paul Gollan 9. Overview: NER in Canada Daphne Taras 10. Imperial Oil Daphne Taras 11. National Joint Council Richard Chaykowski 12. Royal Mounted Police Sara Slinn 13. Overview: NER in the USA Bruce Kaufman 14. Employee Councils at Delta Airlines Bruce Kaufman 15. Sec. 8a2 NER Cases Michael LeRoy 16. NER and ADR David Lewin 17. Conclusions and Lessons Learned Paul Gollan, Bruce Kaufman, Daphne Taras, and Adrian Wilkinson
Paul Gollan is Associate Dean of Research and a member of the Faculty of Business and Economics at Macquarie University, as well as Visiting Professor in the Department of Management at the London School of Economics.
Bruce Kaufman is Professor of Economics at Georgia State University, USA.
Daphne Taras is Dean of the Edwards School of Business, University of Saskatchewan, Canada.
Adrian Wilkinson is Professor of Employment Relations and Director of the Centre for Work, Organization, and Wellbeing at Griffith University, Australia.