Exploring Professional Communication
Language in Action
Routledge – 2013 – 242 pages
Routledge Introductions to Applied Linguistics is a series of introductory level textbooks covering the core topics in Applied Linguistics, primarily designed for those beginning postgraduate studies, or taking an introductory MA course as well as advanced undergraduates. Titles in the series are also ideal for language professionals returning to academic study.
The books take an innovative ‘practice-to-theory’ approach, with a 'back-to-front' structure. This leads the reader from real-world problems and issues, through a discussion of intervention and how to engage with these concerns, before finally relating these practical issues to theoretical foundations. Additional features include tasks with commentaries, a glossary of key terms, and an annotated further reading section.
Exploring Professional Communication provides an accessible overview of the vast field of communication in professional contexts from an applied linguistics perspective. It explores the nature of professional communication by discussing various fundamental topics relevant for an understanding of this area.
The book is divided into eight chapters, each dealing with a specific area of professional communication, such as genres of professional communication, identities in the workplace, and key issues of gender, leadership and culture. Although the book’s main approach to professional communication is an applied linguistics one, it also draws on insights from a range of other disciplines.
Throughout, Stephanie Schnurr takes an interactive approach that is reflected in the numerous examples of authentic discourse data, from a variety of written and spoken contexts.
Exploring Professional Communication is critical reading for postgraduate and upper undergraduate students of applied linguistics and communication studies.
‘This welcome textbook, richly exemplified with analyses of authentic spoken and written data, provides an accessible and thought-provoking contribution to the burgeoning field of professional workplace communication. The competent coverage of core concepts in discourse analysis in the context of topics which range from genre to gender, and identity to leadership, makes it an invaluable resource for advanced students. And as a welcome extra, the imaginative exercises (with 'answers' in the form of useful commentaries) will assuredly motivate students from a range of backgrounds.’ - Janet Holmes, Victoria University of Wellington, New Zealand
‘Through its refreshingly new 'back to front approach' to the subject this textbook provides an engaging encounter with real life professional communication in a variety of settings. The text is accessible and persuasive in its discussion of key aspects of the subject, thanks also to extensive use of authentic data and exercises: the reader will never be too far from the subtleties and fascination of the discourse of professional practice.’ - Francesca Bargiela, University of Warwick, UK
‘On the whole, Exploring Professional Communication is a well-written and solid text which introduces a wide range of prominent issues in professional communication. Clearly, the book has greatly benefited from the insights gained from the author’s own research and expertise in professional communication. With the tasks in each chapter which help readers reflect more deeply on the issues concerned and relate theory to practice, the book is an excellent introductory textbook for both undergraduate and postgraduate students.’ - Chit Cheung Matthew Sung, Lingnan University, Hong Kong'…Exploring Professional Communication is a rewarding and enjoyable reading experience. The practice-to-theory approach, real-life emphasis, and multiplicity of perspectives together build a comprehensive, intriguing but very clear picture of what the book wanted to achieve. Solid argumentation, frequent back-and-forth references, the wide variety and large number of authentic examples combined with engaging writing convinced this reader and added order to her ontological puzzlement over what professional communication is, and epistemological questions of how we can find out about it.' - Leena Louhiala-Salminen, Aalto University School of Business, Helsinki
1. What is Professional Communication? 2. Genres of Professional Communication 3. Workplace Culture 4. Identities at Work 5. Gender 6. Leadership 7. Culture and Politeness at Work 8. Conclusion
Stephanie Schnurr is Associate Professor at The University of Warwick. She is the author of Leadership Discourse at Work: Interactions of Humour, Gender and Workplace Culture (2009).