Meeting the Challenge of Human Resource Management
A Communication Perspective
Edited by Vernon D. Miller, Michael E. Gordon
Routledge – 2015 – 272 pages
While communicating is a vital skill for managers at all organizational levels and in all functional areas, human resource managers are expected to be especially adept communicators given the important interpersonal component of their jobs. This book compiles readings by thought leaders in the fields of HRM and Communication. Chapters cover the foundations of strategic HRM and offer a critical review of the research literature on topics including recruitment, selection, performance management, compensation, and development. Using a communications perspective, the book also provides an analysis of the impact of corporate strategy on human resource systems, and of the relationship between a company’s human capital and its effectiveness.
Part I: Introduction 1. Communication and Human Resource Management: Historic Ties and New Relationships Michael E. Gordon and Vernon D. Miller 2.The Importance of Communication in Fulfilling the Strategic Role of HRM Sue Hutchinson Part II: Staffing 3.Employee Recruitment James Breaugh 4.The Role of Communication in Intuitive and Analytical Employee Selection Robert L. Dipboye 5.Effective New Employee Socialization: A Review of the Critical Role of Communication Talya N. Bauer, Berrin Erdogan, and Lauren Simon 6. Promotions and Transfers Michael W. Kramer and Carrisa S. Hoelsher 7. Disclosure and Deception: Communication Issues in Organizational Disengagement Michael E. Gordon 8. How Staffing Functions Communicate to Organization Members and the Public Neal Schmitt Part III: Developing 9. Meeting the Communication Challenges of Training Jeremy P. Fyke and Patrice M. Buzzanell 10. The Appraisal Interview: Finding the Right Words Michael E. Gordon and Vernon D. Miller 11. Leadership, Ingratiation, and Upward Communication in Organizations Dennis Tourish 12. Change Management Laurie Lewis 13. Implications of Communication Research for Improving Developing Policies, Procedures, and Functions Patricia M. Sias Part IV: Conserving 14. Attitude Surveys Paul M. Leonardi, Jeffrey W. Treem, William C. Barley, and Vernon D. Miller 15. How Communication Affects Employee Knowledge of and Reactions to Compensation Systems Ingrid Smithey Fulmer and Yan Chen 16. The Role of Communication in Employee Safety and Health Management Robert R. Sinclair, Kyle R. Stanyar, Anna C. McFadden, Alice M. Brawley, and Yueng-Hsiang Huang 17. Managing Diversity through Effective Communication Eddy S. Ng and James R. Barker 18. Work-Life Issues Caryn E. Medved 19. Media Management: The Integration of HRM, Technology, and People Keri K. Stephens, Eric D. Waters, and Caroline Sinclair 20. Global Operations William D. Schneper and Mary Ann Von Glinow 21. Implications of Communication Research for Improving Conserving Policies, Procedures, and Functions Gary P. Latham Part V: Epilogue 22. Mapping the ‘Trading Zones’ of Communication and Human Resource Management Vernon D. Miller and Michael E. Gordon
Vernon D. Miller is an Associate Professor in the Department of Communication and Department of Management at Michigan State University, USA.
Michael E. Gordon is a Professor at the Rutgers Business School – New Brunswick, USA.