Turning Cultural Diversity into Competitive Advantage
To Be Published December 31st 2013 by Routledge – 192 pages
Turning Cultural Diversity into Competitive Advantage shows professionals and managers how to negotiate the impact of cultural difference in their organization to reap the benefits of this diversity. While organizations have increased their knowledge and awareness of diversity issues, this book guides professionals in applying this knowledge to solve the problems that arise from cultural differences.
Drawing on their vast experience, Laroche and Yang offer practical solutions that can be implemented at the individual or organizational levels. The book is divided into three parts:
This is a book that will interest professionals, especially in human resources, who want to take advantage of the knowledge and skills that cultural diversity brings into an organization.
Part I: Cultural Differences at the Global Level 1. Offshoring and Global Teams 2. Joint Ventures, Mergers, and Acquisitions 3. Going Global 4. Integrating Global Operations Part II: Cultural Differences within North America 5. Managing a Multicultural Workforce 6. Integrating Newcomers 7. Servicing Multicultural Clients 8. Managing Canada-US Differences Part III: Integrating Immigrants and International Students 9. Helping Newcomers Find Employment 10. Promoting the Recruitment of Newcomers 11. Creating a Fair, Transparent, Consistent, and Timely Process 12. Supporting International Students
Lionel Laroche is founder of MultiCultural Business Solutions, based in Canada. He consults on the impact of cultural differences in multinational organizations. Lionel has written two books, and runs regular training programs.
Caroline Yang is a cross-cultural consultant at MultiCultural Business Solutions. With over 15 years' experience in human resources, she has authored books on leadership, teamwork and global human resource policies.