Managing Interpersonal Conflict
Advances through Meta-Analysis
Edited by Nancy Burrell, Mike Allen, Barbara Mae Gayle, Raymond W. Preiss
Routledge – 2014
Series: Routledge Communication Series
Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict.
This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.
Section One: Conflict research and meta-analysis
Meta-analysis and conflict research ―Raymond W. Preiss and Mike Allen
An overview of conflict research ―Michael Roloff
Section Two: Facilitating interpersonal conflict in legal contexts
An overview of conflict management issues in legal contexts ―Nancy Burrell and Susan Szmania
Jury decision making ―Edward Mabry, Ann Burnett and Mike Allen
Sexual harassment ―Mike Allen
Victim offender mediation ―Susan Szmania
Environmental mediation ―Nancy Burrell and Mike Allen
Divorce mediation ―Nancy Burrell
Section Three: Institutional conflict management
An overview of conflict management issues in public and private agencies ―Nancy Burrell and Robert Ricigliano
Mediation in education ―Nancy Burrell
International mediation ―Robert Ricigliano and Kelly Knutson
Use of threats in bargaining ―Raymond Preiss
Hardline / softline bargaining strategies ―Mike Allen
Conflict styles ―Barbara Gayle
Section Four: Personal and Relational Repair
An overview of interpersonal conflict management -- Nancy Burrell and Lindsay Timmerman
Couples’ condom use -- Tara Emmers-Sommer
Parental style with children ―Mike Allen
Homophobia ―Isabel Bauman, John Bourhis and Mike Allen
Use of accounts ―William Benoit and Mike Allen
Use of demand / withdraw in marriage ―Nancy Burrell, Christine Hill, Susan Szmania and Mike Allen
Argumentativeness ―Mark Hamilton, Dale Hample and Mike Allen
Section Five: Conflict research and meta-analysis
Commentary 1 ―Tricia Jones
Commentary 2 ―Marshall Scott Poole and Linda Putnam
Commentary 3 ―Steve Wilson
State of textbooks in interpersonal conflict ―Mike Allen and Raymond Preiss
Nancy A. Burrell is a professor of communication at the University of Wisconsin-Milwaukee.
Mike Allen is a professor of communication at the University of Wisconsin-Milwaukee.
Barbara Mae Gayleis Vice President for Academic Affairs and Dean of Graduate Studies at Viterbo University.
Raymond W. Priess is a professor and Chair of Communication Studies at Viterbo University.