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Telecommunications Cost Management

By William A. Yarberry, Jr., Brian DiMarsico, Thomas Phelps, IV

Auerbach Publications – 2002 – 352 pages

Purchasing Options:

  • Add to CartPaperback: $104.95
    978-0-8493-1101-7
    September 17th 2002

Description

Most telecom books focus on either traditional telecom billing audits or pure technology, with the cost saving ideas buried deep in the text. Busy decision-makers need the specifics quickly, without having to plow through details that do not affect the economics of a project. Telecommunications Cost Management takes cost saving techniques and brings them to the forefront where managers and decision makers can quickly use them for real world cost reductions or efficiency gains.

Traditional bill auditing texts provide recommendations but only within the context of the existing architecture - for example, they might highlight techniques for reducing circuit switched leased lines but omit the pros and cons of leased lines versus alternatives. Telecommunications Cost Management provides a blueprint for cost reduction across all major technologies - from frame relay to IP telephony to contract recommendations. The text presents the key facts up front, with sample calculations for broadband, local access, equipment, and service alternatives. It provides scenarios showing the effects of different architectural strategies for both voice and data communications. Intended for the busy decision-maker, this reference eliminates the need to wade through unnecessary details and guides the reader directly to the cost saving techniques.

Contents

INTRODUCTION TO TELECOMMUNICATIONS COST MANAGEMENT

How to Reduce Telecom Expenses (The "Cliff Notes" Version)

Why Are Telecom Costs So Difficult to Manage?

Drivers for Customer Demands

Carrier Challenges

VISION

Develop a Cost Management Vision

Preliminary Information Gathering

Getting the Numbers-First Cut

TELECOMMUNICATIONS AUDITING

Reasons for Telecom Bill Discrepancies

The Telecom Service Ordering Life Cycle

Two Approaches to Paying Bills

Components of a Telephone Bill

Sources of Billing Information

Getting Down to the Details: Audit Steps

WIDE AREA NETWORKING

Wide Area Network Technology Options

Wide Area Network Review Methodology

ARCHITECTURE AND LOCAL ACCESS STRATEGIES

Voice-over IP: Premises Equipment

Local Access Strategies

Miscellaneous Technical Solutions

SATELLITE COMMUNICATIONS: LARGE SAVINGS FOR THE RIGHT APPLICATIONS

Basic Satellite Technology

Risk Areas for Satellite Communications

Controls to Improve Resiliency, Reliability, and Security

Other Concerns

The Future for Satellite Technology

TELECOMMUNICATIONS SECURITY

Voice and Telephony Security

PBX Firewall

VoIP (Voice over IP) Security

TELECOMMUNICATIONS TAX MINIMIZATION STRATEGIES

The Telecom Federal Excise Tax Refund Opportunity

Ancient History

Details of the Opportunity

How the Refund Works in Practice

Non-profit Organizations

Exempt Businesses

RFPS, CONTRACT OPTIMIZATION AND OUTSOURCING

Throwing It Over the Fence: Outsourcing

The Telecom Procurement/Contract Review

The Request for Proposal/Request for Quotation

Creating the RFP/RFQ

Evaluating Vendor Proposals

Scoring Model for Vendor Proposals

Outsourcing

THE FUTURE

Regulatory Changes

A World Lit Only by Packets

Keynes was Right

Storage Virtualization

General Trends

APPENDICES

Telecommunications Cost Management Checklist

White Papers from Quantum Shift

Summary of Communications Tax Regulations, United States Internal Revenue Service

Web Sites of Interest

Sample RFP Template

Sample Contract Terms and Conditions for a Complex Telecommunications Development Program

Appendix G: Billing Related Telecom Concepts and Telecom Glossary

Appendix H: Audit Program for Telecom Cost Management Field Work

About the Authors

Index

Each chapter concludes with a summary

Name: Telecommunications Cost Management (Paperback)Auerbach Publications 
Description: By William A. Yarberry, Jr., Brian DiMarsico, Thomas Phelps, IV. Most telecom books focus on either traditional telecom billing audits or pure technology, with the cost saving ideas buried deep in the text. Busy decision-makers need the specifics quickly, without having to plow through details that do not affect the...
Categories: Telecommunications, Networks