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Aircraft Interior Comfort and Design

By Peter Vink

CRC Press – 2011 – 134 pages

Series: Ergonomics Design & Mgmt. Theory & Applications

Purchasing Options:

  • Add to CartPaperback: $62.95
    978-1-43-986305-3
    March 22nd 2011

Description

What should every airline and manufacturer know about comfort?

What can we learn from studies in the scientific literature?

What do most passengers know about comfort and how can we translate that into interior design?

Where can I find the latest knowledge and research useful for designing aircraft seats?

Although the answers to these questions are available, they have often been hard to find. Until now. Based on studies conducted by the author and the latest knowledge on comfort, Aircraft Interior Comfort and Design links scientific research on customer likes and dislikes with technical know-how of aircraft interior design. It contains theoretical information on comfort gathered directly from the voice of the passenger, specific tips and photographs on passenger likes and dislikes, and an overview of the latest scientific demands for passenger seats.

Presenting the results of current research and development in the aircraft interior industry, this book provides insight that, when applied to the daily work of managing the passenger experience, can lead to further improvements. The author makes the case for using improved comfort as a selling tool and identifies new opportunities for comfort improvement in the different phases of the passenger experience. He demonstrates how by optimizing the passengers’ senses at each phase, you can design comfort back into flying.

Contents

What Every Manufacturer and Airline Should Know about Comfort

Two Comfort Stories

Role of Comfort in Sales

The Difficulty of Making People Feel Comfortable

The Good News: It Is Possible to Make People

Feel More Comfortable

Comfort Theory

Comfort Manifestations

Persons Influencing the Input

References

Other Aircraft Interior Comfort Studies

Lack of Many Substantial Studies on Aircraft Comfort

A Classic Study

German Study on Aircraft Interior Comfort

A Study Regarding Service, Perceived Value, and Satisfaction in Taiwan

A German Study of Noise

A Dutch Study Regarding Aircraft Interior Comfort

A U.S. Study Regarding Passenger Experience

Some Conclusions

References

The Voices of over 10,000 Customers

Technology versus Passenger

Innovations Have Their Effects

Study Methodology

Reflection

References

New Demands for Aircraft Seats Based on Recent Research

Using Research for Seat Design

Seat Design and Health

Aircraft Seats Should Fit

Pitch Watchers

Designing an Aircraft Seat Is Difficult

Ideal Pressure Distribution

Seating and Shear Forces

Comfort and Seating

Specific Dynamic Seat Characteristics

Comfort and "Wow"

Feet Off the Ground

Backrest Angle

Seating and Electronics

Other Features: Headrests and Massage

Opportunity for Designers

References

The Ultra Comfortable Flight Experience

Introduction

The Flight Experience

References

Illustrations and Comments on Aircraft Interior Comfort and Design

Introduction

Leg room

Service

Hygiene

Luggage Room

Neighbour

Seat

IFE

Delay/Waiting

Other Illustrations

Design

Safety

Business Class

Book Summary

Index

Name: Aircraft Interior Comfort and Design (Paperback)CRC Press 
Description: By Peter Vink. What should every airline and manufacturer know about comfort?What can we learn from studies in the scientific literature?What do most passengers know about comfort and how can we translate that into interior design?Where can I find the latest knowledge...
Categories: Aerospace Engineering, Industrial Engineering & Manufacturing, Product Design