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Organizational Assessment and Improvement in the Public Sector Workbook

By Kathleen M. Immordino

To Be Published October 17th 2013 by CRC Press – 176 pages

Series: ASPA Series in Public Administration and Public Policy

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    978-1-46-657994-1
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Description

Grounded in organizational theory, this book addresses the practical aspects of assessment implementation, providing practical methodology for implementation. It can be used not only to implement the Public Sector Assessment and Improvement (PSAI) model, but its pre-assessment readiness perspective means that it can be used with any assessment model from PSAI and Baldrige to a more basic SWOT analysis or organizational survey. It supplies strategies to addressthe real fiscal limitations of practitioners and at the same time to get the tools needed for assessment into the hands of those who can best use them.

Contents

Understanding Organizational Assessment. Determining Readiness for Assessment. Planning the Assessment. Engaging employees in the assessment process. Conducting the Assessment. Linking assessment and improvement. Appendix A: Understanding the Public Sector Assessment and Improvement (PSAI) Model. Appendix B: The Public Sector Assessment and Improvement Model: Short Form/Pilot Assessment. Appendix C: Exercises/Sample Training Program. Appendix D: Tools for Organizational Change Eforts. Bibliography.

Name: Organizational Assessment and Improvement in the Public Sector Workbook (Paperback) – CRC Press 
Description: By Kathleen M. Immordino. Grounded in organizational theory, this book addresses the practical aspects of assessment implementation, providing practical methodology for implementation. It can be used not only to implement the Public Sector Assessment and Improvement (PSAI) model,...
Categories: Public Administration & Management, Lean Manufacturing