Public service management is big global business and accounts for massive spending by governments in countries across the globe, rich and poor, developed and developing, left and right leaning, northern and southern hemisphere. Personal skills, such as flexibility, adaptability, communication and...
To Be Published January 31st 2016 by Routledge
Trust and confidence are topical issues. Pundits claim that citizens trust governments and public services increasingly less - identifying a powerful new erosion of confidence that, in the US, goes back at least to Watergate in the 1970s. Recently, media exposure in the UK about MP expenses has...
Published March 5th 2013 by Routledge