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1-3 of 3 results for Author: charles a rapp (sorted by Publication Date, showing all)
  1. Textbook of Social Administration

    The Consumer-Centered Approach

    By John Poertner, Charles A. Rapp

    Textbook of Social Administration equips social programs managers with the skills they need to produce mutually desired outcomes for their consumers/clients and for their staff. This comprehensive resource is a how-to guide to developing the management abilities needed to maintain an effective...

    Published September 7th 2007 by Routledge

  2. Managing for Service Effectiveness in Social Welfare Organizations

    By Rino J Patti, Charles A Rapp, John Poertner

    This important book is the first to make an explicit link between management practices and service outcomes in social welfare agencies. Managing for Service Effectiveness in Social Welfare Organizations is based on the premise that the primary responsibility and distinctive competency of social...

    Published February 8th 1989 by Routledge

  3. Managing for Service Effectiveness in Social Welfare Organizations

    By Rino J Patti, Charles A Rapp, John Poertner

    This important book is the first to make an explicit link between management practices and service outcomes in social welfare agencies. Managing for Service Effectiveness in Social Welfare Organizations is based on the premise that the primary responsibility and distinctive competency of social...

    Published August 23rd 1988 by Routledge

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