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1-10 of 10 results for Author: conrad lashley (sorted by Publication Date, showing all)
  1. Timeshare Management

    By Tammie Kaufman, Conrad Lashley, Lisa Ann Schreier

    Vacation ownership is becoming a mainstream travel product. Continued growth based on number of units sold and an increasing number of international brands has placed this segment in a very strong position. As the market continues to grow, there is an increasing demand for clear and engaging...

    Published January 30th 2009 by Routledge

  2. Entrepreneurship & Small Business Management in the Hospitality Industry

    By Darren Lee-Ross, Conrad Lashley

    Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this sector. The number of entrepreneurs has dramatically and uniformly increased globally over the last ten...

    Published November 20th 2008 by Routledge

  3. Hospitality

    Edited by Paul Lynch, Alison Morrison, Conrad Lashley

    Series: Routledge Advances in Tourism

    Hospitality: a social lens follows on from the unique contribution made by In Search of Hospitality: theoretical perspectives and debates. It progresses debate, challenges the boundaries of ways of knowing hospitality, and offers intellectual insights stimulated by the study of hospitality. The...

    Published October 19th 2006 by Routledge

  4. Timeshare Resort Operations

    By Randall Upchurch, Conrad Lashley

    This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future of this growing segment of the hospitality industry, including specialized approaches to marketing, human resources, service quality, finance, legal...

    Published January 9th 2006 by Routledge

  5. Organization Behaviour for Leisure Services

    By Darren Lee-Ross, Conrad Lashley

    Organization Behaviour for Leisure Services provides the reader with the conceptual tools necessary for analysing organizational behaviour in the context of hospitality, leisure and tourism provision, and understaanding events in order to take appropriate management action.Taking the view that...

    Published July 14th 2003 by Routledge

  6. Business Development in Licensed Retailing

    By Guy Lincoln, Conrad Lashley

    'Business Development in Licensed Retailing: a unit manager's guide' details the indispensable skills and techniques needed to manage units within licensed retail organisations in a flexible and entrepreneurial manner. This book: · Forms the basis of a complete course for a unit manager's...

    Published July 31st 2002 by Routledge

  7. In Search of Hospitality

    By Conrad Lashley, Alison Morrison

    'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. This title brings together an extraordinary collection of leading researches and writers in...

    Published September 10th 2001 by Routledge

  8. Empowerment: HR Strategies for Service Excellence

    By Conrad Lashley

    'Empowerment: HR strategies for service excellence' shows managers and students the importance of empowerment as part of human resource strategy. It provides a critical perspective of this established vital management technique, identifying factors that will lead to a win: win situation for all...

    Published June 19th 2001 by Routledge

  9. Franchising Hospitality Services

    Edited by Conrad Lashley, Alison Morrison

    'Franchising in the Hospitality Industry' provides an overview of the issues, debates and challenges associated with business franchising. In two parts, this text firstly looks at the issues from both an academic and practitioner perspective. The second part looks more closely at service sector...

    Published May 1st 2000 by Routledge

  10. Hospitality Retail Management

    By Conrad Lashley

    'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations. Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. This standardised...

    Published April 27th 2000 by Routledge

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