Diverse Perspectives on Emotion Regulation at Work
This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "the management of feeling to create a publicly observable...
Published August 7th 2012 by Routledge
Strategies for Prediction, Diagnosis, and Development
Series: Applied Psychology Series
The theme permeating this book on assessment centers is "continuity and change", describing what has remained the same and what has changed in the 50-year history of the assessment center method. One of the important changes explored is the evolution of the goals of assessment center programs and...
Published December 1st 2005 by Psychology Press