Meeting the Challenges of Public Service Management
Using international case study material, this book examines how ideas of visionary leadership have been developed and discusses their applicability to the public sector. The book covers: the tensions that can arise between administrative/bureaucratic traditions and the leadership styles required...
Published March 3rd 2005 by Routledge
Public Services for the Information Society and the Knowledge Economy
Political rhetoric surrounding the role of information and knowledge in society in the twenty-first century is often thrown into sharp relief by the realities of practice. Delivering the Vision explores the way in which public service visions have developed globally and how successful they have...
Published April 25th 2002 by Routledge
For the public sector, which is globally the largest employer of people and repository of information, managing information and knowledge is an extremely problematic area to address. The essence of both resources is that they are intangible, their impact and value cannot be measured through...
Published June 15th 2000 by Routledge