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1-7 of 7 results for Author: eric laws (sorted by Publication Date, showing all)
  1. Safety and Security in Tourism

    Recovery Marketing after Crises

    Edited by Noel Scott, Eric Laws, Bruce Prideaux

    Natural disasters, wars and conflicts, epidemics, and other major crises can devastate a tourism service or destination. Though there is extensive literature and research on preparation and coping with tourism crises, there is a gap in information on how to best market and recover from the...

    Published May 23rd 2013 by Routledge

  2. Marketing of Tourism Experiences

    Edited by Noel Scott, Eric Laws, Philipp Boksberger

    This book provides a review of the current theory and practice of experiential tourism and how it is marketed. Many societies today are characterised by widespread individual wealth of an order previously confined to the elite with the consequence that ownership of ‘ordinary’ physical goods is no...

    Published May 30th 2012 by Routledge

  3. Advances in Service Network Analysis

    Edited by Noel Scott, Eric Laws

    Advances in Service Network Analysis examines advances in the management and analysis of networks of organizations in service industries. In recent years recognition of the significance of inter-organizational networks for the provision of complex services, for example at tourist destinations, has...

    Published September 12th 2011 by Routledge

  4. Knowledge Sharing and Quality Assurance in Hospitality and Tourism

    Edited by Noel Scott, Eric Laws

    Learn both theory and practice of knowledge managementSir Francis Bacon once wrote, “Knowledge is power.” Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge...

    Published October 31st 2006 by Routledge

  5. Tourism Crises

    Management Responses and Theoretical Insight

    Edited by Eric Laws, Bruce Richard Prideaux

    Don’t wait until it’s too late to learn how to manage a crisis situationThe impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with...

    Published September 8th 2006 by Routledge

  6. Hospitality, Tourism, and Lifestyle Concepts

    Implications for Quality Management and Customer Satisfaction

    By Eric Laws, Maree Thyne

    Explore how lifestyle concepts are linked to marketing the hospitality and tourism industryHospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and...

    Published June 17th 2005 by Routledge

  7. Embracing and Managing Change in Tourism

    International Case Studies

    Edited by Bill Faulkner, Eric Laws, Gianna Moscardo

    Embracing and Managing Change in Tourism examines management responses to the major changes taking place in international tourism and considers tourism itself as an agent of change. Including twenty-two detailed case studies from around the world this book explores two key principles. Firstly that...

    Published May 21st 1998 by Routledge

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