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  1. Complaints and Grievances in Psychotherapy

    A Handbook of Ethical Practice

    By Fiona Palmer Barnes, Fiona Palmer Barnes

    What is good practice when handling a complaint? What is the ethical basis of such practice? Fiona Palmer-Barnes pays equal attention to both these issues which are essential for psychotherapists and counsellors practising today. Drawing on her considerable experience of managing complaints for...

    Published May 14th 1998 by Routledge

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