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1-2 of 2 results for Author: francis a kwansa (sorted by Publication Date, showing all)
  1. Quick Service Restaurants, Franchising, and Multi-Unit Chain Management

    By Francis A Kwansa, H.G. Parsa

    Learn about new strategies to improve service, quality, and profitability for quick service restaurants!Quick Service Restaurants, Franchising, and Multi-Unit Chain Management examines a variety of issues pertaining to quick service restaurants. Quick-service restaurants (QSR) are the dominant...

    Published June 6th 2002 by Routledge

  2. The Role of the Hospitality Industry in the Lives of Individuals and Families

    By Pamela R Cummings, Francis A Kwansa, Marvin B Sussman

    The Role of the Hospitality Industry in the Lives of Individuals and Families explores the evolution of the hospitality industry and the relationships between hospitality providers, their families, and the guests they serve. Focusing on the human aspect of the business, this text will give...

    Published October 4th 1998 by Routledge

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