Skip to Content

Book Search

1-1 of 1 results for Author: francis noe (sorted by Publication Date, showing all)
  1. Tourist Customer Service Satisfaction

    An Encounter Approach

    By Francis P. Noe, Muzaffer Uysal, Vincent P. Magnini

    Series: Advances in Tourism

    Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other’s needs and ultimately care for each other. Yet surprisingly there are few or any books which...

    Published July 22nd 2010 by Routledge

Simple Book Search

  1. Date-range:

Advanced Book Search

We suggest filling in as few fields as possible – this usually retrieves the best selection of search results.

Search Options
  1. Date-range: