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  1. Occupational Stress in the Service Professions

    Edited by Maureen Dollard, Helen R. Winefield, Anthony H. Winefield

    Workers in the service industry face unique types and levels of stress, and this problem is worsening. Many workers and organizations are now recognizing work stress as a significant personal and organizational cost, and seeing the need to evaluate a range of organizational issues that present...

    Published March 19th 2003 by CRC Press

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