Skip to Content

Book Search

1-9 of 9 results for Author: john s oakland (sorted by Publication Date, showing all)
  1. Total Quality Management and Operational Excellence

    Text with Cases, 4th Edition

    By John S. Oakland

    The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of...

    Published April 23rd 2014 by Routledge

  2. Statistical Process Control

    6th Edition

    By John S Oakland

    Statistical Process Control (SPC) is a tool that measures and achieves quality control, providing managers from a wide range of industries with the ability to take appropriate actions for business success. Offering a complete instructional guide to SPC for professional quality managers and students...

    Published September 25th 2007 by Routledge

  3. Total Quality in the Construction Supply Chain

    By John S Oakland, Marton Marosszeky

    Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the challenge of learning...

    Published January 17th 2006 by Routledge

  4. Oakland on Quality Management

    3rd Edition

    By John S Oakland

    'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork,...

    Published May 10th 2004 by Routledge

  5. TQM: Text with Cases

    3rd Edition

    By John S. Oakland

    'TQM: Text with Cases' is clearly written in a logical manner and points are supported by real life case studies. Professor Oakland demonstrates how a Total Quality Management strategy can be applied in all business activities to achieve world-class performance. This third edition features several...

    Published May 14th 2003 by Routledge

  6. Total Quality Management Text with cases

    By Amrik Sohal, John S Oakland

    First Published in 2002. Routledge is an imprint of Taylor & Francis, an informa company....

    Published November 16th 2002 by Routledge

  7. Total Organizational Excellence

    By John S Oakland

    Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research...

    Published August 29th 2001 by Routledge

  8. Pocket Guide to TQM

    By John S Oakland, Peter Morris

    Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and...

    Published March 17th 1998 by Routledge

  9. Total Quality Management: A pictorial guide for managers

    By John S Oakland, Peter Morris

    Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and...

    Published February 12th 1997 by Routledge

Simple Book Search

  1. Date-range:

Advanced Book Search

We suggest filling in as few fields as possible – this usually retrieves the best selection of search results.

Search Options
  1. Date-range: