Book Search
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Statistical Process Control
6th Edition
Statistical Process Control (SPC) is a tool that measures and achieves quality control, providing managers from a wide range of industries with the ability to take appropriate actions for business success. Offering a complete instructional guide to SPC for professional quality managers and students...
Published September 25th 2007 by Routledge
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Total Quality in the Construction Supply Chain
Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the challenge of learning...
Published January 17th 2006 by Routledge
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Oakland on Quality Management
3rd Edition
'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork,...
Published May 10th 2004 by Routledge
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Total Quality Management Text with cases
Published November 16th 2002 by Routledge
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Total Organizational Excellence
Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research...
Published August 29th 2001 by Routledge
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Pocket Guide to TQM
Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and...
Published March 17th 1998 by Routledge
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Total Quality Management: A pictorial guide for managers
Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and...
Published February 12th 1997 by Routledge