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  1. The Quality Business

    Quality Issues in the Smaller Firm

    By Robert Blackburn, James Curran, Julian North

    Series: Routledge Studies in Small Business

    This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:* the relevance of formal quality standards such as BS 5750 to small firms* definitions and implementations of 'quality' in a business...

    Published December 24th 1997 by Routledge

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