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  1. Public Administration Reform

    Market Demand from Public Organizations

    By Yogesh Dwivedi, Mahmud Shareef, Vinod Kumar

    Series: Routledge Critical Studies in Public Management

    In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public...

    To Be Published November 14th 2013 by Routledge

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