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  1. Total Quality in the Construction Supply Chain

    By John Oakland, John S Oakland, Marton Marosszeky, Marton Marosszeky

    Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the challenge of learning...

    Published January 17th 2006 by Routledge

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