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1. Public Management and Complexity Theory

   Richer Decision-Making in Public Services

   By Mary Lee Rhodes, Joanne Murphy, Jenny Muir, John A. Murray

   Series: Routledge Critical Studies in Public Management

   That public services exhibit unpredictability, novelty and, on occasion, chaos, is an observation with which even a casual observer would agree. Existing theoretical frameworks in public management fail to address these features, relying more heavily on attempts to eliminate unpredictability...

   Published July 10th 2012 by Routledge