Why are some organisations successful, while others perish in the marketplace? Evidence is growing to suggest that a key part of the answer is communication. How people interact with each other, or fail to do so, often determines an organisation's overall prospects of success. Accordingly, there is...
Published January 20th 2000 by Routledge
The subjects of social skills and communication skills are ones that attract immense interest, both from academic researchers interested in them for their own sake, and from practitioners who either require such skills in their professional work or need to teach them to those with limited skills....
Published October 10th 1996 by Routledge