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  1. Making IT Lean

    Applying Lean Practices to the Work of IT

    By Howard Williams, Rebecca Duray

    Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application...

    Published November 20th 2012 by Productivity Press

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