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1. Psychological Aspects of Crisis Negotiation, Second Edition

   By Thomas Strentz

   While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out critical elements that are required for a successful encounter with a hostage-taker or other malfeasant. Psychological Aspects of Crisis...

   Published November 30th 2011 by CRC Press
2. Psychological Aspects of Crisis Negotiation

   By Thomas Strentz

   You arrive at the location. From the information you've been given, an individual…or individuals… has taken at least three…or ten… people hostage. There are demands made, threats boasted, and a deadline given. With all of the hysteria surrounding the scene, how do you discern what is really going...

   Published October 13th 2005 by CRC Press