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Information & Communication Technology (ICT) Books

You are currently browsing 181–190 of 230 new and published books in the subject of Information & Communication Technology (ICT) — sorted by publish date from newer books to older books.

For books that are not yet published; please browse forthcoming books.

New and Published Books – Page 19

  1. The Call Center Dictionary

    The Complete Guide to Call Center and Customer Support Technology Solutions, 3rd Edition

    By Madeline Bodin

    Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,...

    Published January 2nd 2002 by CRC Press

  2. Microcontroller Projects Using the Basic Stamp

    2nd Edition

    By Al Williams

    Complete BS2P command reference Demo projects include: * Internet-to-Stamp gateways * Infrared remote controls * Test instrumentation * Robot motor controls Want to build an electronic game, a robot, or an automated manufacturing process? A...

    Published January 2nd 2002 by CRC Press

  3. A Practical Guide to Call Center Technology

    Select the Right Systems for Total Customer Satisfaction

    By Andrew Waite

    Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording...

    Published January 1st 2002 by CRC Press

  4. Embedded Systems Design

    An Introduction to Processes, Tools, and Techniques

    By Arnold S. Berger

    * Hardware/Software Partitioning * Cross-Platform Development * Firmware Debugging * Performance Analysis * Testing & Integration Get into embedded systems programming with a clear understanding of the development cycle and the specialized aspects of...

    Published December 14th 2001 by CRC Press

  5. Design of Digital Video Coding Systems

    A Complete Compressed Domain Approach

    By Jie Chen, Ut-Va Koc, KJ Ray Liu

    Series: Signal Processing and Communications

    A discussion of a compressed-domain approach for designing and implementing digital video coding systems, which is drastically different from the traditional hybrid approach. It demonstrates how the combination of discrete cosine transform (DCT) coders and motion compensated (MC) units reduces...

    Published October 30th 2001 by CRC Press

  6. New Directions in Internet Management

    Edited by Sanjiv Purba

    Series: Best Practices

    What is the business model for making money on the Internet and how does it function? The answer to this question will determine the shape of the Internet over the near term. As the Internet business model continues to evolve, so will Internet management. And with the demise of the Internet greatly...

    Published October 17th 2001 by Auerbach Publications

  7. Simulation Engineering

    Build Better Embedded Systems Faster

    By Jim Ledin

    Build complex embedded systems faster and with lower costs by: * Knowing when and how much simulation testing is appropriate * Applying engineering methods to simulation design and development * Using the best tools available to develop simulations. * Va...

    Published August 14th 2001 by CRC Press

  8. Logistics and Fulfillment for e-business

    A Practical Guide to Mastering Back Office Functions for Online Commerce

    By Janice Reynolds

    Logistics and fulfillment management is unglamorous, complex and expensive, but it is one of the primary factors determining whether an e-business will be profitable. Many enterprises (large and small) rush into the e-business model without adequate consi...

    Published April 14th 2001 by CRC Press

  9. Understanding C++ for MFC

    By Richard F. Raposa

    Jumpstart your MFC programming without the tedious study of C++! Now you can learn C++ and MFC together -- learning C++ principles on a need-to-know basis. Author Richard Raposa has refined this tutorial over years of teaching Windows programming in quick...

    Published April 14th 2001 by CRC Press

  10. Virtual Gender

    Technology, Consumption and Identity Matters

    Edited by Alison Adam, Eileen Green

    As yet there has been relatively little published on women's activities in relation to new digital technologies. Virtual Gender brings together theoretical perspectives from feminist theory, the sociology of technology and gender studies with well designed empirical studies to throw new light on...

    Published March 14th 2001 by Routledge