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Communication Technology Books

You are currently browsing 1–10 of 50 new and published books in the subject of Communication Technology — sorted by publish date from newer books to older books.

For books that are not yet published; please browse forthcoming books.

New and Published Books

  1. A Normative Theory of the Information Society

    By Alistair S. Duff

    Series: Routledge Research in Information Technology and Society

    There is a clear need for a systematic, integrative, and rigorous normative theory of the information society. In this book, Duff offers a prescriptive theory to help to guide the academic and policy communities as they debate the future shape of emerging post-industrial, information-based...

    Published September 19th 2013 by Routledge

  2. The Data Bank Society (Routledge Revivals)

    Organizations, Computers and Social Freedom

    By Malcolm Warner, Mike Stone

    Series: Routledge Revivals

    This study, written in the context of its first publication in 1970, discusses and documents the invasion of privacy by the corporation and the social institution in the search for efficiency in information processing. Discussing areas such as the impact of the computer on administration, privacy...

    Published July 9th 2013 by Routledge

  3. Data Communications Network Auditing

    By Bruce Griffis

    Published March 29th 2007 by CRC Press

  4. The Call Center Handbook

    By Keith Dawson

    Published March 29th 2007 by CRC Press

  5. Video Communications

    The Whole Picture

    By James R. Wilcox, David Gibson

    Case studies document how, in businesses all across this country, people are communicating via videoconferences with broadcast quality reception. The authors detail how the proliferation of IP networks has driven quality improvements and cost savings in...

    Published January 5th 2005 by CRC Press

  6. Designing the Best Call Center for Your Business, 2nd Edition

    By Brendan B. Read

    Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f...

    Published January 1st 2005 by CRC Press

  7. The Complete E-Commerce Book

    Design, Build & Maintain a Successful Web-based Business, 2nd Edition

    By Janice Reynolds

    'The Complete E-Commerce Book offers a wealth of information on how to design, build and maintain a successful web-based business.... Many of the chapters are filled with advice and information on how to incorporate current e-business principles o...

    Published March 29th 2004 by CRC Press

  8. Home Workplace

    A Handbook for Employees and Managers

    By Brendan B. Read

    Reap the benefits of the home workplace revolution with this practical resource that guides managers and employees through working from home either full or part-time. If you are charged with establishing or executing a home-work policy in your business, t...

    Published January 5th 2004 by CRC Press

  9. The Call Center Handbook

    The Complete Guide to Starting, Running, and Improving Your Call Center, 4th Edition

    By Keith Dawson

    Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im...

    Published November 19th 2003 by CRC Press

  10. Going Wi-Fi

    Networks Untethered with 802.11 Wireless Technology

    By Janice Reynolds

    Make informed decisions about planning and installing 802.11 'Wi-Fi' wireless networks. This book helps you tackle the challenge, whether installing Wi-Fi within an existing corporate network or setting up a wireless network from scratch in any business...

    Published October 30th 2003 by CRC Press