Skip to Content

Books by Subject

Quality Management Books

You are currently browsing 1–10 of 199 new and published books in the subject of Quality Management — sorted by publish date from newer books to older books.

For books that are not yet published; please browse forthcoming books.

New and Published Books

  1. Maximizing Value Propositions to Increase Project Success Rates

    By H. James Harrington, Brett Trusko

    Series: The Little Big Book Series

    Value proposition, an old concept, is taking on new significance in today’s innovation-driven environment. Business focus has shifted from developing many creative ideas to developing only those that will successfully flow through the product cycle and fulfill a customer need. The old approach...

    Published April 7th 2014 by Productivity Press

  2. Six Sigma Case Studies with Minitab®

    By Kishore K. Pochampally, Surendra M. Gupta

    What happens when one of the most widely used quality improvement methodologies meets the world’s leading statistical software for quality improvement? Packed with case studies in a variety of sectors, including health care, manufacturing, airlines, and fast food restaurants, Six Sigma Case Studies...

    Published February 5th 2014 by CRC Press

  3. Supply Chain Strategies

    Demand Driven and Customer Focused, 2nd Edition

    By Tony Hines

    Supply Chain Strategies demonstrates how organizations must take strategic decisions in order to manage their supply chains to sustain competitiveness in the global economy. Whereas many textbooks on supply chain management focus on purchasing and operations, this new edition of Tony...

    Published December 15th 2013 by Routledge

  4. ISO 9001:2008 for Small Businesses

    5th Edition

    By Ray Tricker

    Small businesses face many challenges today, including the increasing demand by larger companies for ISO compliance. Compliance is a challenging task for any organisation and can often be time consuming and costly, particularly for small businesses who are unlikely to have quality assurance experts...

    Published November 27th 2013 by Routledge

  5. Public Administration Reformation

    Market Demand from Public Organizations

    Edited by Yogesh K. Dwivedi, Mahmud Shareef, Sanjay K Pandey, Vinod Kumar

    Series: Routledge Critical Studies in Public Management

    In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public...

    Published November 13th 2013 by Routledge

  6. Lean Systems

    Applications and Case Studies in Manufacturing, Service, and Healthcare

    Edited by Elizabeth A. Cudney, Sandra Furterer, David Dietrich

    Lean Systems: Applications and Case Studies in Manufacturing, Service, and Healthcare details the various Lean techniques and numerous real-world Lean projects drawn from a wide variety of manufacturing, healthcare, and service processes, demonstrating how to apply the Lean philosophy. The book...

    Published October 15th 2013 by CRC Press

  7. Closing the Communication Gap

    An Effective Method for Achieving Desired Results

    By H. James Harrington, Robert Lewis

    Series: The Little Big Book Series

    Improved communication in business means higher profits. Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients.Closing the Communication Gap can help readers improve communication...

    Published October 15th 2013 by Productivity Press

  8. Building Quality Management Systems

    Selecting the Right Methods and Tools

    By Luis Rocha-Lona, Jose Arturo Garza-Reyes, Vikas Kumar

    Quality has quickly become one of the most important decision-making factors for consumers. And although organizations invest considerable resources into building the right quality management systems (QMSs), in many instances, the adoption of such quality improvement tools are just not enough....

    Published June 24th 2013 by Productivity Press

  9. The Pocket Guide to the Baldrige Award Criteria (5-Pack), 17th Edition

    By Mark Graham Brown

    Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their...

    Published June 9th 2013 by Productivity Press

  10. Strategic Planning, Execution, and Measurement (SPEM)

    A Powerful Tool for CEOs

    By Girish P. Jakhotiya

    Although there are countless books available on strategic management, there are few, if any, that supply practical coverage of strategic planning, execution, and measurement—until now. Considering the entire value chain, this book covers the complete process of strategic planning, execution, and...

    Published May 12th 2013 by Productivity Press