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Quality Management Books

You are currently browsing 1–10 of 98 new and published books in the subject of Quality Management — sorted by publish date from newer books to older books.

For books that are not yet published; please browse forthcoming books.

New and Published Books

  1. Root Cause Analysis

    A Step-By-Step Guide to Using the Right Tool at the Right Time

    By Matthew A. Barsalou

    Although there are many books on root cause analysis (RCA), most concentrate on team actions such as brainstorming and using quality tools to discuss the failure under investigation. These may be necessary steps during RCA, but authors often fail to mention the most important member of an RCA...

    Published December 3rd 2014 by Productivity Press

  2. The Economics of Quality, Grades and Brands (Routledge Revivals)

    By Peter Bowbrick

    Series: Routledge Revivals

    Virtually every decision to produce, buy or sell is influenced by quality, yet until this book was first published in 1992, there had been very little attempt to produce a comprehensive and practical theory for this. Here, Peter Bowbrick brings together different traditions of quality analysis from...

    Published June 13th 2014 by Routledge

  3. Total Quality Management and Operational Excellence

    Text with Cases, 4th Edition

    By John S. Oakland

    The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of...

    Published April 24th 2014 by Routledge

  4. Supply Chain Strategies

    Demand Driven and Customer Focused, 2nd Edition

    By Tony Hines

    Supply Chain Strategies demonstrates how organizations must take strategic decisions in order to manage their supply chains to sustain competitiveness in the global economy. Whereas many textbooks on supply chain management focus on purchasing and operations, this new edition of Tony...

    Published December 16th 2013 by Routledge

  5. ISO 9001:2008 for Small Businesses

    5th Edition

    By Ray Tricker

    Small businesses face many challenges today, including the increasing demand by larger companies for ISO compliance. Compliance is a challenging task for any organisation and can often be time consuming and costly, particularly for small businesses who are unlikely to have quality assurance experts...

    Published November 28th 2013 by Routledge

  6. Public Administration Reformation

    Market Demand from Public Organizations

    Edited by Yogesh K. Dwivedi, Mahmud Shareef, Sanjay K Pandey, Vinod Kumar

    Series: Routledge Critical Studies in Public Management

    In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public...

    Published November 14th 2013 by Routledge

  7. Lean Systems

    Applications and Case Studies in Manufacturing, Service, and Healthcare

    Edited by Elizabeth A. Cudney, Sandra Furterer, David Dietrich

    Lean Systems: Applications and Case Studies in Manufacturing, Service, and Healthcare details the various Lean techniques and numerous real-world Lean projects drawn from a wide variety of manufacturing, healthcare, and service processes, demonstrating how to apply the Lean philosophy. The book...

    Published October 16th 2013 by CRC Press

  8. The Pocket Guide to the Baldrige Award Criteria (5-Pack), 17th Edition

    By Mark Graham Brown

    Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their...

    Published June 10th 2013 by Productivity Press

  9. Six Sigma for Powerful Improvement

    A Green Belt DMAIC Training System with Software Tools and a 25-Lesson Course

    By Charles T. Carroll

    Although the Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) methodology is a widely accepted tool for achieving efficient management of all aspects of operations, there are still many unwarranted concerns about its perceived complexity and implementation costs. Dispelling these myths, Six...

    Published May 9th 2013 by Productivity Press

  10. The Objective is Quality

    An Introduction to Performance and Sustainability Management Systems

    By Michel Jaccard

    Quality is a form of management that is composed of the double approach of driving an organization towards excellence, while conforming to established standards and laws. The objective of quality confers advantages to companies: it makes them more resilient to change that can be unexpected or even...

    Published April 23rd 2013 by EPFL Press