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Hospitality Books

You are currently browsing 111–120 of 149 new and published books in the subject of Hospitality — sorted by publish date from newer books to older books.

For books that are not yet published; please browse forthcoming books.

New and Published Books – Page 12

  1. Tourism in South America

    By Gui Santana

    Develop the untapped possibilities of this potential tourist El Dorado!Given its size, location, cultural attractions, and natural beauty, South America gets far less of the international tourist dollar than it deserves. This valuable book identifies and explores the major issues that influence and...

    Published June 12th 2001 by Routledge

  2. Hospitality Sales and Promotion

    By Derek Taylor

    'Hospitality Sales and Promotion' is the essential guide for every manager in the hospitality industry wanting to achieve maximum profits from their sales promotions. Practical and down-to-earth, this guide discovers:* who is your customer? market segments and groups* how can you reach them...

    Published May 25th 2001 by Routledge

  3. Preparing Participants for Intergenerational Interaction

    Training for Success

    By Melissa Hawkins, Kenneth Backman, Francis A Mcguire

    Preparing Participants for Intergenerational Interaction: Training for Success examines established intergenerational programs and provides the training methods necessary for activity directors or practitioners to start a similar program. This book contains exercises that will help you train...

    Published April 5th 2001 by Routledge

  4. Service Quality Management in Hospitality, Tourism, and Leisure

    By Connie Mok, Beverley Sparks, Jay Kadampully

    Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or...

    Published January 4th 2001 by Routledge

  5. Public House and Beverage Management

    By Michael Flynn, Caroline Ritchie, Andrew Roberts

    'Public House & Beverage Management' provides students with a practical guide to the management aspects of the licensed trade industry. 'Public House & Beverage Management' introduces students to:* Key players* Variations in service offer* Types of management arrangement (managed, leased, tenanted,...

    Published August 14th 2000 by Routledge

  6. Japanese Tourists

    Socio-Economic, Marketing, and Psychological Analysis

    By Kaye Sung Chon, Tsutomu Inagaki

    Find out how to entertain all types of Japanese tourists from student groups to retirees!Would a Japanese traveler rather see pictures of beautiful landscapes or smiling Japanese couples in a tourist brochure? Will you attract more Japanese tour groups by promising them independence and...

    Published August 9th 2000 by Routledge

  7. Introduction to the UK Hospitality Industry: A Comparative Approach

    Edited by Bob Brotherton

    'An Introduction to the UK Hospitality Industry: a comparative approach' is a core text for introductory hospitality modules and courses. Unique in its structure; this text looks at key aspects and compares them with each sector of the industry to give students a broader and comprehensive view of...

    Published July 3rd 2000 by Routledge

  8. Tourism in Southeast Asia

    A New Direction

    By Kaye Sung Chon

    Make the most of the potential for tourism and hospitality in Southeast Asia!Tourism is known as the world's fastest growing industry, but until now there has been precious little published on the industry as it relates to Southeast Asia and Indo-China. Tourism in Southeast Asia: A New Direction...

    Published June 16th 2000 by Routledge

  9. Franchising Hospitality Services

    Edited by Conrad Lashley, Alison Morrison

    'Franchising in the Hospitality Industry' provides an overview of the issues, debates and challenges associated with business franchising. In two parts, this text firstly looks at the issues from both an academic and practitioner perspective. The second part looks more closely at service sector...

    Published May 1st 2000 by Routledge

  10. Strategic Questions in Food and Beverage Management

    Edited by Roy C. Wood

    'Strategic Questions in Food and Beverage Management' examines both enduring and topical issues in the field. Written in a clear, accessible and distinctive style, this is a comprehensive text for all areas of Food and Beverage, Hospitality, Hotel and Catering Management. With contributions from...

    Published May 1st 2000 by Routledge