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Organizational Communication

The Power of Writing in Organizations

From Letters to Online Interactions

The Power of Writing in Organizations
  • By Anne-Laure Fayard, and Anca Metiu.

Published August 2012

This book demonstrates the power of writing in informal and formal organizations in the past and the present. It shows how writing, despite long lasting criticisms that can be traced back to Plato, and in spite of its frequent definition as a mere recording medium is in fact a creative mode of…
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Goal-focused Coaching

Theory and Practice

  • By Yossi Ives, and Elaine Cox.

Published July 2012

This book offers a comprehensive, practical guide to goal-focused coaching. Addressing a significant gap in the literature, Ives and Cox contextualize goal-focused coaching within the broader coaching framework and explain the efficacy of this approach across a number of contexts and applications.…
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In Search of Synergy in Small Group Performance

In Search of Synergy in Small Group Performance
  • By James R. Larson, Jr..

Published November 2009

This volume critically evaluates more than a century of empirical research on the effectiveness of small, task-performing groups, and offers a fresh look at the costs and benefits of collaborative work arrangements. The central question taken up by this book is whether -- and under what…
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Auditing Organizational Communication

A Handbook of Research, Theory and Practice

Auditing Organizational Communication
  • Edited by Owen Hargie, and Dennis Tourish.

Published March 2009

Auditing Organizational Communication is a thoroughly revised and updated new edition of the successful Handbook of Communication Audits for Organizations, which has established itself as a core text in the field of organizational communication. Research studies consistently show the importance of…
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The Handbook of Communication Skills

The Handbook of Communication Skills
  • Edited by Owen Hargie.

Published May 2006

The Handbook of Communication Skills is recognised as one of the core texts in the field of communication. This thoroughly revised and updated third edition arrives at a time of considerable growing interest in this area, with recent research showing the importance of communication skills for…
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Communication in Organizations

Basic Skills and Conversation Models

Communication in Organizations
  • By Henk T. Van der Molen, and Yvonne Gramsbergen-Hoogland.

Published November 2005

One of the most important requirements of leadership is effective communication. The idea that some people are natural leaders and that others will never learn to show good leadership is now outdated. It has been replaced by the conviction that leadership and communication skills can be learnt.…
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Applications of Nonverbal Communication

Applications of Nonverbal Communication
  • Edited by Ronald E. Riggio, and Robert S. Feldman.

Published February 2005

The goal of this edited volume is to provide a much needed bridge between the research on nonverbal communication and the application of those findings. The book features contributions from some of the leading researchers in the field. These distinguished scholars apply their understanding of…
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Managing Uncertainty in Organizational Communication

Managing Uncertainty in Organizational Communication
  • By Michael W. Kramer.

Published November 2003

In this book, Michael W. Kramer applies uncertainty reduction theory (URT)--a key theory in current communication scholarship--to the context of organizational communication. Examining URT and the range of research applicable to organizational settings, Kramer proposes a groundbreaking theory of…
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Interpersonal Skills at Work

Interpersonal Skills at Work
  • By John Hayes.

Published June 2002

In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill…
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