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Developing Organizational Simulations

A Guide for Practitioners and Students

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Series: Series in Applied Psychology.

This book provides a concise source of information on effective and practical methods for constructing simulation exercises for the assessment of psychological characteristics relevant to effectiveness in work organizations. Simulation exercises present the examinee with descriptions of complex situations that stimulate aspects of real-world settings and problems. Examinees are required to demonstrate overt behavior in handling the problems presented. The process and/or products of this behavior are observed by trained assessors who observe behavior, classify behaviors into relevant dimensions, and evaluate effectiveness. Simulations can provide assessments of abilities, skills, and competencies not readily measured by other testing techniques.

Developing Organizational Simulations provides practical guidance for defining the attributes to be assessed, constructing the stimulus material, and designing methods for administration and scoring. Several different situational exercises are presented, including business games, leaderless group discussions, in-baskets, one-on-one interaction simulations, and case studies/presentations. Steps to ensure the reliability, validity, and legal defensibility of assessments from simulations are described. In addition, the book presents the use of simulation exercises for the purposes of personnel selection, training, development, and certification. Professional standards and guidelines relevant to the construction of simulation exercises are also covered.

Table of Contents

Contents: Preface. Series Foreword. Part I: Concepts and Principles. Simulation Exercises in Context. Development of Simulations: A Model and Specific Steps. Issues and Specific Tips for Constructing Simulation Exercises. Determining What to Assess: Identifying Dimensions, Exercise Content, and Performance Standards. Part II: Specific Simulation Exercises. Case Study: Analysis Problem. Oral Presentation Exercises. Leaderless Group Discussions: Non-Assigned Roles and Assigned Roles. One-on-One Interaction Simulations: Role Play Exercises. In-Basket Exercises. Oral Fact-Finding Exercises. Business Games. Integrated Simulation Exercises: "A Day-in-the-Life" Arrangements. Part III: Implementation. Training Assessors. Compliance With Professional Guidelines and Standards. Summary. Appendices.